Last Updated: 11th March 2026
This Privacy Policy explains how information is collected, used and protected when you visit this website.
1. INTRODUCTION
This website is committed to protecting your privacy and ensuring that your personal data is handled responsibly in accordance with UK law.
This policy explains how we collect, use and safeguard your information when you visit:
www.hollytreelodges.co.uk
By using this website you agree to the practices described in this Privacy Policy.
2. DATA CONTROLLER
The organisation responsible for controlling your personal data is:
Holly Tree Lodges
Holly Tree Farm
Murton Way
Osbaldwick
York
YO19 5UN
enquiries@hollytreelodges.co.uk
07789 950925
If you have any questions about this policy or your personal data, please contact us using the details above.
3. INFORMATION WE COLLECT
You may voluntarily provide information when you:
- Complete a contact form
- Send an email
- Request information or services
- Communicate with us through the website
This information may include:
- Name
- Email address
- Telephone number
- Any details included in your message
When visiting the website, certain information may also be collected automatically such as IP address, browser type, pages visited and visit times.
4. COOKIES
This website may use cookies to improve the functionality and performance of the website.
Cookies are small files stored on your device which help websites operate efficiently.
Cookies used may include:
- Essential cookies required for the website to function
- Analytics cookies used to understand visitor behaviour
- Preference cookies used to remember settings
You can control cookies through your browser settings.
5. HOW WE USE YOUR INFORMATION
Your information may be used for the following purposes:
- Responding to enquiries
- Providing requested information or services
- Operating and maintaining the website
- Improving website usability
- Monitoring website security
- Complying with legal obligations
6. LEGAL BASIS FOR PROCESSING
Under the UK General Data Protection Regulation (UK GDPR), personal data may be processed under the following lawful bases:
- Consent
- Legitimate interests
- Legal obligation
- Contractual necessity
7. SHARING YOUR INFORMATION
Your personal data will not be sold or rented.
However, information may be shared with trusted service providers where necessary for website hosting, IT services or analytics.
8. DATA RETENTION
Personal data will only be retained for as long as necessary for the purposes described in this policy or as required by law.
9. DATA SECURITY
Appropriate measures are in place to protect personal data from loss, misuse, unauthorised access or disclosure.
10. LINKS TO OTHER WEBSITES
This website may contain links to external websites. We are not responsible for the privacy policies of other websites.
11. YOUR DATA PROTECTION RIGHTS
Under UK data protection law you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Requesting deletion of your data
- Restricting certain processing
- Objecting to processing
To exercise these rights please contact us.
12. COMPLAINTS
If you believe your data has been handled incorrectly you may lodge a complaint with the UK regulator:
Information Commissioner’s Office (ICO)
https://ico.org.uk
13. CHANGES TO THIS POLICY
This Privacy Policy may be updated from time to time. Updates will be posted on this page.
14. CONTACT
If you have questions about this Privacy Policy please contact:
Holly Tree Lodges
Holly Tree Farm
Murton Way
Osbaldwick
York
YO19 5UN
email: info@hollytreelodges.co.uk
tel: +44 (0) 7931 729 083